Guiding Lives Forward

The accountability platform for recovery housing.

Built so residents own their accountability, staff focus on support, and your program can prove what you already know. Recovery works. Face verified attendance, recovery capital scoring, and grant ready exports in one platform.

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The Steward Today screen: 11 of 14 residents on-site with presence avatars, a Tonight strip showing one resident past curfew, and a Needs attention inbox mixing a curfew alert, a late return, a 7-days-sober celebration, and an unfinished-record nudge.

Built for HIPAA compliance

AES 256 encryption at rest

Multi tenant isolated

Built in Washington State for recovery housing

WBARS and SAMHSA grant ready

Staff web plus resident PWA

“Paper sign ins anyone can fake. Two days of spreadsheets for every grant report. No way to prove what we already know. That recovery works.”
Recovery housing operator, before Steward

Recovery housing operators carry a real load: residents who deserve dignity and structure, funders who need data, and staff time pulled in three directions. Most software treats your house like an apartment complex. Steward was built because we were tired of that.

Steward exists to make accountability natural for residents, compliance painless for staff, and outcomes provable for funders. One platform, not five spreadsheets, three paper binders, and a folder of grant templates.

We built it because we needed it ourselves.

What Steward does

Three things, in service of one outcome: a recovery housing program that runs itself well and proves its results.

Accountability residents own

Two real apps, not one. Staff get the dashboard. Residents get their own, installable on any phone. No passwords, no fobs: at the house kiosk every punch is a face scan, and residents open their own app with a face verification, then punch in or out in one tap. Once a day, on the first punch out, the app asks one quick tap on what they are heading out for. On the first punch back in, one mood tap plus one wellness question. Everything else is silent.

Face recognition, push notifications, offline punch queue, works on any iPhone or Android.

Compliance funders accept

Drug tests, twelve step attendance, room inspections, curfew logs, court mandate check ins. All captured from any phone, exported as the formats your funder already asks for.

WBARS, SAMHSA GPRA, and custom CSV / XLSX exports, a few clicks from the Grants page.

Outcomes that prove your program

Recovery capital scores, longitudinal wellness trends, behavioral pattern detection. Steward watches the patterns across every resident so staff get the alerts that matter, not a 4 page report.

Built on BARC 10 plus four wellness pillars: Personal Wellness, Life Stability, Connection & Support, Growth & Purpose.

Two apps. One platform. Built for who actually uses them.

Recovery housing isn't run from a back office. It's run in the house, on phones, in real time.

Staff dashboard

For house staff and admins

Web app, opens on any device, installable as a PWA on tablets at the house.

See who's home right now, and who's past curfew tonight
Every flag in one Needs-attention inbox: review, resolve, done
Record drug tests, notes, incidents from your phone
WBARS / SAMHSA GPRA exports from the Grants page
Multi house view for org admins

Resident app

For people in recovery

Installable PWA. Face verified sign in. No passwords.

Face verified sign in, then punch in or out in one tap
Log twelve step meetings and location check ins inline
Monthly recovery check in from the app, not over text
Watch the streak grow: days sober, milestones, progress to the next one
Push reminders for curfew, check ins, info updates, and rent

The Steward resident app on a phone: punched-in status, 211 days in program, 241 days sober, 5 milestones, a progress bar reading 124 days to 1 year sober, an overdue recovery check-in chip with a Take button, rent status, Message Staff, and tiles for Punch Clock, 12-Step Meetings, and Where I Am.

The resident app is the difference between accountability that feels like surveillance and accountability that feels like ownership.

A day in your house with Steward

What it looks like when the platform is doing its job.

6:42 AM
Resident app
Marcus opens the Steward app on his phone, face verifies, then taps “I'm Leaving.” Because it's his first punch out of the day, the app asks one quick tap on what he's heading out for. He's out the door in seconds. And that prompt is a setting, not a requirement: turn it off and the punch is just a punch.
12:30 PM
Resident app
Marcus comes back, face verifies, taps “I'm Home.” First punch in of the day, so the app asks one mood tap and one wellness question from the curated bank. The response feeds his recovery capital signals. Both check-in prompts are settings too: run them org wide, or dial them per group or per resident.
1:15 PM
Staff dashboard
Staff opens Today. Everything that needs a human is in one Needs-attention inbox: a curfew no-show, a late return, a sobriety milestone worth celebrating, and a half-finished resident record. One row each, one Review button, resolve or dismiss. Acting on it here clears it everywhere.
2:30 PM
Staff dashboard
At the weekly house meeting, staff runs the meeting from a phone: attendance, drug test results, room inspection scores. Results land in each resident's record and the next grant export.
6:00 PM
Resident app
Sarah gets her monthly Info Update push. Two minutes inside the app to update what has changed since last month: medication, job, treatment status, emergency contact. The same screen shows her sober streak and milestone progress, so she sees how far she has come. Residents own their own information; staff doesn't have to chase.
7:30 PM
Resident app
Marcus's monthly Recovery Check In comes due. Steward fires a push notification. He taps it, takes about five minutes: BARC 10 plus a quick screener across all sixteen wellness sub-domains, with follow-up questions only where he says things are hard.
8:00 PM
Both
Kevin hits 7 days sober. A celebration lands in the staff inbox with one suggested action: acknowledge it and celebrate with him. His own app shows the confetti and moves his next-milestone bar the next time he opens it.
11:30 PM
Staff dashboard
Curfew runs against each house's curfew group rules. Residents still out get a heads-up push before the deadline. A no-show raises a staff alert that keeps counting the hours; anyone who punches in late auto-resolves it with the return time stamped. One tap escalates to an incident report if it comes to that.

Built around how recovery housing actually works

Every feature exists because operators asked for it. None of it is borrowed from property management software.

Deploy a punch clock to any house

Generate a per house secure punch link from the dashboard in two clicks.
Open it on any iPad, phone, or laptop. Instant kiosk, zero install.
Each link is house scoped. Regenerate it at any time and the old URL dies instantly.

Curfew groups for how your program phases

Per phase curfews. Phase 1 might be 10pm, Phase 2 11pm, Outpatient none.
Weekday vs. weekend semantics: Sunday night uses weekday curfew because it precedes Monday.
Per resident overrides and exemptions for shift workers and night classes.

Serve assessments for grant reporting

Monthly Recovery Check-Ins auto-schedule from intake through year three, plus anniversary check-ins at 12, 24, and 36 months.
Resident gets a push notification and takes it in the app. No SMS friction.
BARC 10 plus an adaptive screener across all 16 wellness sub-domains feed WBARS, SAMHSA GPRA, and custom exports.

MAT friendly, sobriety affirming

Tracks both clean date (sobriety streak) and intake date (program entry).
Twelve step engagement optional, not required.
Built for the diversity of recovery paths, not just one model.

Announcements that actually reach people

Message a single resident from the dashboard. It lands as a push on their phone.
Announce to a whole house: shift change, drug test day, dinner schedule.
Org wide broadcasts for multi house operators.
Residents reply from the app. Replies thread back into the staff Messages feed.

Multi house orgs + per house grant tags

Some grants fund some houses. Steward tracks which houses sit under which grants.
Generates the right export per program.
State associations can see every house in their region from one platform tenant.

Real app, real ownership

Installable PWA. Residents put it on their home screen, not in a browser tab.
Face verified sign in, device tokens, no passwords ever.
Punches taken offline queue on the device and sync when the connection returns.

Every resident, their own rules

Residents graduate off the punch clock as they earn trust. Steward reads them as curfew exempt everywhere, auto resolves their open curfew alerts, and hides the punch tile in their app.
Dial the Copilot prompts per group or per resident: mood, question, focus, or how many days a week they fire.
Per resident assessment program, weekly meeting targets, and push notification muting by category.
Build a preset once, like Alumni or Phase 3, and assign residents as they advance.

Recovery Copilot

One wellness signal a day. Two taps from the resident.

Recovery Copilot turns a punch into a wellness signal without turning the app into a survey. It runs at the natural moments of the day, not at random.

First punch out
One quick tap on what they're heading out for. Work, recovery meeting, appointment, errands. Done.
First punch back in
One mood tap plus one wellness question from the curated bank. Three taps total, including the punch.
Every other punch
Silent. Residents punching in and out for cigarettes don't answer twenty questions.
Curated bank
Every prompt that feeds a resident's wellness score comes from a hand curated 116 question library mapped to the four wellness pillars, with a gentler first-week set for brand new residents. AI generated conversation never feeds the score.
Off switch
Copilot is opt-in per organization and off by default. Leave it off and every punch is silent while the dashboard, exports, curfew, and assessment systems keep working. Or turn off just the mood, question, or focus prompt, dial how many days a week it fires, and tune any of it per group or per resident.

Per resident health detail: overall health score 75 (B, Healthy), low risk, 231 days sober, employed, in treatment, day 168 in program, with Recovery, Compliance, Behavioral, and Engagement component scores and an engagement signals breakdown.

Health scoring

One score per resident. Four signals behind it.

Each resident's overall health score breaks down into four weighted components staff actually act on: Recovery Capital, Compliance, Behavioral, and Engagement. The weights shift with tenure: recovery capital carries the most weight in a resident's first month, and behavioral patterns and engagement count for more as they stabilize.

Risk band, days sober, employment status, treatment status, and days in program sit right above the scores so the staffer reading it doesn't need a second tab.

Schedule Prediction

The platform learns each resident's rhythm.

Every punch feeds a per resident routine model. Steward learns when each person typically leaves and returns, how many trips a day, what they tend to do on Mondays vs. Saturdays. The result: a daily prediction with confidence bands, an accuracy graded routine stability score, and an alert when a resident's actual day starts diverging from the pattern.

Right now: “Likely home (71%).” A real time read of whether the resident is on their typical pattern.
Typical day timeline: half-hour home / out / uncertain bands so staff can see the rhythm.
Pattern shift detection: when a resident's actual day starts diverging from their established baseline, staff sees a “watching” chip first, and a direct alert once it tips into a real shift.

Schedule Prediction view for a resident showing routine stability 68 out of 100, day of week tabs, a real time likely-home prediction, a typical Monday timeline with home and out color bands, and predicted out and in times for the first trip of the day.

Punch Clock Kiosk

Deploy a punch clock to any house.

Generate a per house secure punch link from the dashboard. Open it on any iPad, phone, or laptop and you have a working kiosk. Face recognition is the default: residents tap to start the camera, look at the lens, and they're punched in. If the face doesn't match in a few seconds, or the camera is missing or blocked, the kiosk drops to a resident ID keypad so nobody is stuck at the door.

Two click setup from the dashboard. No installs, no manual provisioning.
Each link is house scoped. Regenerate at any time and the old URL dies instantly.
Audit ready trail: face match + timestamp + house + verification method on every punch.

Today

A home screen that runs the shift.

Staff open Steward to one screen that answers the three questions every shift starts with: who's here, who needs me, and what's tonight. Live presence with clickable counts, a Tonight strip watching curfew in real time, and one Needs-attention inbox for everything that deserves a human.

One inbox for every flag: curfew, wellness trends, celebrations, unfinished records. Review, resolve, done - acting on it once clears it everywhere.
Add a resident in thirty seconds from the “+ New” menu. Steward tracks whatever's still missing - intake, face scan, contact details - and nags so you don't have to remember.
Prefer to build your own? The classic drag and drop dashboard with 20+ widgets is one toggle away in Settings.

The Today home screen: on-site count, need-attention count, presence avatars, the Tonight curfew strip, and the Needs attention inbox.

Texting + secure links

The app is the best experience. The text message is the guarantee.

Connect a texting number and Steward becomes a full SMS console. Thread with any resident, with saved outside contacts like case managers and probation officers, or with any phone number. Broadcast to a house or the whole org, and every person gets their own individual text: recipients never see each other.

Secure links do the work: assessments, info updates, face enrollment, onboarding, the punch kiosk - each is a link scoped to one person and one task. One tap from a text. No account, no password, no install required.
Auto-send schedules: text every resident their monthly check-in or info-update link on a schedule, org wide or per house, with a preview of exactly who gets what before it ever runs.
Nobody falls through: the resident who never installs anything still completes their check-in from a text, and their data lands in the same reports. Links live one click away on the Today screen.

The Steward messaging console: conversation threads with residents and outside contacts on the left, an open SMS thread on the right, with tabs for Chats, Residents, Contacts, and Auto-send schedules.

The numbers your funder asks for, already added up

Pull the report. Send it. Done.

The Grants page reporting view: residents served, new admissions, discharges, average length of stay, program completions, and BARC-10 improved counts for the quarter, with an export wizard button. — Grant reporting. Residents served, retention, length of stay, BARC-10 change - per quarter, year to date, or last year.

The Assessments page listing residents with BARC-10 scores out of 60 and percentage change since intake. — Every resident's BARC-10 trend since intake, in one list.

Generate the formats your funder already asks for: WBARS, SAMHSA GPRA, demographics, and custom CSV or XLSX from a template catalog covering twenty plus data types, from BARC-10 trends to retention to rent collection. No copy paste. No spreadsheet wrangling. The data is there because residents were already punching in, getting drug tested, and answering check ins.

Security you can hand to your compliance team

Encryption at rest	AES 256 GCM field level on clinical notes, assessments, incidents, and messages; disk encryption underneath
Encryption in transit	TLS 1.3
Tenant isolation	Every query is scoped to your organization
Authentication	TOTP MFA on staff accounts, prompted at sign in until enrolled
Session security	Hashed tokens, 30 minute idle timeout, 12 hour absolute expiry
Audit trail	HIPAA relevant actions logged and exportable to CSV

You don't need to understand the cryptography to trust your data is safe. Steward is built to HIPAA's technical safeguards from the first commit: field level encryption on clinical data, tenant isolation on every query, hardened sessions, and logging that never leaks resident identity.

Bring your compliance team's questions. We'll walk them through the architecture, the data flow, and exactly what is encrypted where.

Built for HIPAA compliance. Multi tenant isolated. AES 256 GCM at rest.

Who built Steward, and why

Steward was built by a recovery housing operator in Washington State who got tired of running a program on paper sign ins and grant report spreadsheets. After years of watching residents thrive in structured houses, and watching that good work go undocumented, the choice was build it ourselves or keep accepting what was on the market.

Steward is what we wished we had. We use it ourselves. We built it for the operators, residents, courts, and funders who deserve real tools.

Matt Wilson, Founder, Wilson Housing Alliance and Steward

Your program changes lives. Let Steward prove it.

See your house running on Steward in 30 minutes.

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